Is Payless Vehicle Rental a Great Choice?

Last Updated on August 28, 2022 by Kristin

PaylessCarRental_choice-1024x576-2.jpgPhoto credit: Shutterstock

If you’re renting a car on a budget, you’ve likely come across some affordable rates from Payless Car Rental. But if you’ve never rented from this brand you may be wondering what kind of service and vehicle you can expect. Here’s what you should know about Payless before booking a reservation.

Basic Facts About Payless Car Rental

Payless Car Rental is a subsidiary of Avis Budget Group, the parent company of well-known car rental brands Avis and Budget among others.

Payless opened its doors in 1971 in Spokane, Washington and now is headquartered in St. Petersburg, Florida. The company operates more than 100 U.S. locations and in three dozen other places, including in Canada, Mexico, Europe and South America. Its rental offices are a mix of franchises and corporate locations.

Ask AutoSlash for a Quote on a Cheap Car Rental

Payless offers cars ranging from smaller, economy vehicles like the Kia Rio to premium cars like Mustang convertibles and Jeeps.

Reviews of Payless Car Rental

Thanks to its large range of locations, there’s a good chance Payless will be pop up as a car rental option for your next vacation. Payless customers have given the company mixed reviews, which seem to differ widely depending on the specific location.

Payless has an A+ rating on the Better Business Bureau (BBB) website, yet at the same time only has 1.03 stars out of five based on an average of 65 reviews. The company has closed 431 complaints on the site in the past three years. Payless does appear to be responding to each customer complaint filed on the BBB website.

On popular consumer reviews website Trustpilot, Payless Car Rental has just 1.6 stars based on 147 reviews—a “bad” rating. While the company did have some positive reviews, 85% fell into the “bad” category. In their complaints, customers claimed they dealt with issues including unexpected rental charges and poor customer service.

Google reviews at specific Payless locations tend to vary. For example, a Payless location in Queens, New York has 2.8 stars based on 233 Google reviews—not bad, but not the best, either.

But then, the Payless office at Orlando International Airport has only 2.2 stars based on 681 reviews. On Yelp, that location has just 1.5 stars based on 38 reviews.

Is Payless Car Rental a Good Choice?

Payless, like other car rental companies, has attracted a number of complaints from customers about issues such as unexpected charges. While those reviews can be concerning, Payless does have two things going for it: it appears to be responding to customer complaints, and it’s owned by the reputable Avis-Budget Group.

In our own car rental rankings, AutoSlash puts Payless in the third of four tiers and awards it three out of five stars. Sister companies Avis and Budget ended up in the first and second tiers, respectively.

In AutoSlash’s Ultimate Rental Car Ratings, we give Payless 3 out of 5 stars and consider it a “Tier 3” company after hearing many complaints. While ACE may offer what looks like an attractive price, be aware that you run the risk of an unsatisfactory experience.

Payless may be a decent choice for your next rental, but we recommend looking at the recent reviews for the specific location you are planning to rent from to get a picture of possible issues.

Let AutoSlash Track Your Car Rental for Price Drops

Also, you can take a few steps to better your experience at Payless or any other rental car company. First of all, make sure to fully read the fine print in your rental contract to understand the charges, fees and insurance requirements related to your rental. Then, inspect the car carefully before leaving the rental car office and make sure the company notes any existing damages. Finally, track your credit or debit card statements after your reservation to make sure you were not charged any surprise fees.

Related:

  • The Lowdown on Payless Perks
  • The Best Car Rental Companies at Airports
  • How Are Car Rental Companies Rated?

The post Is Payless Car Rental a Good Choice? appeared first on AutoSlash.

728x90-1.jpg



Did you miss our previous article...
https://rentacar24.org/car-rental-news/hot-spots-to-travel-6-destinations-to-see-in-the-summer/

https://rentacar24.org/car-rental-news/is-payless-vehicle-rental-a-great-choice/

Comments

Post a Comment

Popular posts from this blog

Rent A Wreck San Francisco Review

Image
Rent A Wreck San Francisco Review Are you planning on renting a car in San Francisco? If so, Rent A Wreck is one of the best options for you. The company is well-known throughout the world, and its fleet is thoroughly maintained and safety-inspected. Unlike other large car rental companies, Rent A Wreck San Francisco takes pride in its great value and quality service. This article will explain how to choose a Rent A Wreck car rental company. Car training classes If you want to rent a car in San Francisco, you can do so at Rent A Wreck. However, you have to make sure that you're of legal driving age. For example, the minimum age for Renters at this location is 21. If you are under the age of 25, you will be charged an additional driver fee. Depending on where you rent a car, you can rent Economy, Intermediate SUV, Mini Van, Work Pickup Truck, or Cargo Van. Pick up sites If you're planning to rent a car in San Francisco, there are many pick up sites that will be able to acco
Read more

Paris - Where To Book Your Next Car

Image
Paris - Where To Book Your Next Car Renting a car is a good way to travel around Paris. The major Car Hire services located at Orly and Charles de Gaulle airports will help you find the car of your choice to suit your needs. Some of the car hire services will also provide you with airport transfers in addition to your choice of car. rent a car paris Rent Car desks at the terminals of Charles de Gaulle and Orly airports will have rental car counters available for pick-up or drop-off of your vehicle. For international flights landing in Charles de Gaulle airport, you can usually find rental cars desks in Terminal 1ACD, Terminals 2AB, 3AC, 3ABB, 4AB, 4A, and 5AB. If your international flight lands at Orly airport instead, the rental car companies are usually located at Terminal O. You can call the company directly for more information on booking a car at their location. The Car Hire desks are staffed by representatives of the car rental companies and it is recommended that you contact th
Read more

Shopping Tips For Car Subwoofers

Image
There are a large number of types of car cargo boxes in various sizes and shapes so be sure to find one that will look terrific on top of your car. But if you enjoy rap music, popular music or just about any music where you want deep bass which can vibrate the windows, then you'll probably want to go with separate components. If you want to have a peace of mind knowing that your possessions are safely stored inside the box, you would do well to buy one that is made up durable materials so that you can be rest assured that your stuffs are well protected from bad weather conditions Check your credit report - Before you begin negotiating, obtain a copy of your credit report. Each shopping cart has a locking device fitted to two wheels and as the cart approaches the magnetic strip, the wheels lock rendering it immovable. S They are not your friend, at least not initially but friendly service should always go hand in hand with the most competitive rates. How do you know you are getting
Read more